We strive our best to deliver your order to your door in the fastest possible time. However due to the exclusivity of our product, every item will be made after the order is placed and payment received. This process will take up to 14 working days after your order is finalised.
Any purchases made within South Africa will be delivered using a private courier company at the shipping cost included at checkout.
We ship nationally within South Africa, excluding PO Boxes, farms and rural areas
Please note that orders for destination countries will be charged an additional shipping rate, which will be included at checkout.
Soapbox does not have a physical store. We are an online store and deliver nationwide. We do not allow for order collections from our office.
It is mandatory to leave a daytime telephone number for us to contact you during delivery hours (Monday – Friday, 8am – 5pm).
All goods in transit are insured.
All orders are sent packaged in boxes or flyer bags, with no indication as to the contents whatsoever.